why do you still use mailing lists for that kind of service? Is there one advantage against forums ??? I see only disavantages. First you can't make search on pevious messages to see if your problem has been discussed sooner and need to disturb anybody even if your case has been treated.

Or could someone tell me how to use mailing lists correctly ?

Thierry Chen
Gérant POSTGATE
09 54 95 13 95